Instructions for heel bar or center bar buckle replacement belts

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Two purchase modes

1. Walk-in

2. Online purchase

The ONE thing customers need to do is to send us photos of their buckle and belt, and we will handle the rest. Please send to either of the following:

• Email: keching@aquilafashions.com.sg
• WhatsApp: +65 96637673
• Line: kechingaling

We will contact you upon receiving your photos.

That’s it for now!

Pre-introduction

As mentioned, all customers need to do is to choose between the two modes of purchase above.

Information beyond this point are good to know but unnecessary and customers are welcome to continue reading.

Enjoy : D

The step-by-step instructions

Copy and paste

We require the following details. For your convenience, copy and paste the following in your email or whatsapp:

Step 1: I have a buckle that requires buckle attachment group with screws, or that needs the belt to be directly stitched onto it (no action needed by customers)

Step 2: width: indicate (round figure up to nearest millimetre)

Step 3: colour and model: indicate

Step 4: length: L = ? (fill in accordingly)

Step 5: other information: indicate

There are no hard and fast rules, so please do not worry about mistakes. We will clarify with you all details before confirmation of order via payment is made.

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Photo examples

Follow this link to see some examples of buckles that require buckle attachment groups or belts that are stitched directly onto the buckles.

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Step 1: belt structure

I have a buckle that requires buckle attachment group with screws, or that needs the belt to be directly stitched onto it (no action needed by customers)

Step 2: belt strap width

What is the width of your current leather belt strap? Please round up to the nearest millimetre (28mm, 30mm, 32mm, 35mm).

Step 3: colour and model

Decide on the colour and model of your new full-grain leather belt strap. The following will give you a fairly good idea of what is available:

Black leather belts   smooth to lightly grained pebbled saffiano faux croc faux ostrich

Brown leather belts  smooth to lightly grained pebbled saffiano faux croc faux ostrich faux snake

Tan leather belts smooth to lightly grained faux croc

Other colours Blue Green Grey Mustard Oak Olive Orange Pink Purple Red Turquoise Veg tan White Yellow

Step 4: length

The length to purchase is best based on the length of the belt you currently use. Please ensure that the old belt you are measuring is not one that you have not used in years and that may be too short for you now.

Measure the length of your current leather belt strap from the end of belt (excluding the buckle length) to the hole that you use most often, as shown in the diagrams. It does not matter if that hole is the hole in the center or not. The rationale is to measure the actual length that you wear.

Our waist size nor pants size is not an accurate length because most people wear their belts close to the hips, rather than directly on the waist. The length physically measured using a measuring tape is called the True Wearable Length. Please indicate the length in inches.

Step 5: other information

Feel free to provide us more information if your belt does not fall within the “normal” belt structure range.

Step 6: Confirming your order

1. Send order or place inquiries by emailing keching at keching@aquilafashions.com.sg or whasapping +65 96637673.
2. Once all inquiries have been properly addressed and you are ready to confirm purchase, we will provide:
   • local bank account (transfer, paynow or paylah)
   • Paypal account (for international orders only)
3. Most products are made to order and will take up to two weeks to day of postage. For time sensitive orders, eg gifts for birthdays, etc please give us at least two week’s notice as we have to factor in the amount of time mailing takes.
4. For extremely urgent orders please make arrangements to collect your ready product directly at our factory.

Step 7: After sales support

If mail gets lost, AQUILA will send you another belt accordingly. Just inform us that that you have not received your order.

Length of belt too long: arrange an appointment with Keching to have it shortened at our factory.

Length of belt too short: we welcome a one for one exchange, provided it is in re-saleable condition, ie absolutely no marks or signs of the belt having been worn. Applies to international customers as well.

If belt is in pristine condition, arrange an appointment with Keching to have it exchanged at our factory. For international customers, please arrange to ship belt back to us via any service that provides a tracking number. We will ship the second belt out to you as soon as we receive the first belt. Further shipping costs apply.

On reasonable grounds, AQUILA reserves the rights to refuse any exchange/replacement etc.

Copy and paste

In case customers missed the copy and paste form above, here it is again:

For your convenience, copy and paste the following in your email:

Step 1: I have a buckle that requires buckle attachment group with screws, or that needs the belt to be directly stitched onto it (no action needed by customers)

Step 2: width: indicate (round figure up to nearest millimetre)

Step 3: colour and model: indicate

Step 4: length: L = ? (fill in accordingly)

Step 5: other information: indicate

There are no hard and fast rules, so please do not worry about mistakes. We will clarify with you all details before confirmation of order via payment is made.